This course offers an exceptional mix of expertise from two different industries - healthcare and manufacturing. The course presenters, John Zelem, MD, and Jim Zelem provide unique insights into the business operations of these industries, based on their wealth of knowledge and experience in their respective fields. Although these industries may seem different, they share many similarities from a business standpoint. John Zelem, MD, is a seasoned healthcare professional with extensive experience in the field, including healthcare administration and management. Jim Zelem is an experienced manufacturing professional who has held various positions in the industry, from operations management, and process improvement, to supply chain management. John and Jim bring a practical, hands-on approach to their teaching, drawing on their years of experience to offer students invaluable insights into the business operations of healthcare and manufacturing.